Mike Johnson, Senior Vice President

Lane has been my real estate professional for my home In Indian Wells for the past two years. She has been absolutely phenomenal in every aspect of property management and is the consummate professional. Lane personally visits the home prior to our guest’s arrival and ensures it is properly cleaned and air conditioning and pool are set to proper temperatures and adds a special welcoming gift of a bottle of wine. She often times greets our guests upon their arrival and addresses any questions that they may have. Lane has also prepared very well written instructions for every aspect of the house and makes sure all our guests have both her number and mine in the event that they need additional assistance. On many occasions, she has also made trips to the property to assist with any maintenance issue. Our guests adore her and have come to rely on her knowledge of the desert and her recommendations.

Where Lane really sets herself apart is her attention to detail and her focus on ensuring everything is well maintained at the house. She is very proactive in identifying potential issues and already has a recommendation to address. She has saved me countless hours and significant dollars as she has very good contacts in the area and negotiates very good pricing for any repairs that are necessary. As a result, I trust her judgement and recommendations completely and feel so very fortunate to have her in this critical role.

I would highly recommend Lane Ferro as she is the consummate real estate professional and is someone that you can have complete trust in managing your property.